Once a leader in India’s EdTech revolution, Byju’s is currently facing charges of financial mismanagement, unethical sales practices, and a toxic work culture. Accused of inflating valuations, misleading customers, and pushing unsustainable growth, the company has caught the attention of the regulators as well as the public at large. Added to these are employee dissatisfaction and legal challenges. The crisis threatens not just Byju’s future but also sparks wider concerns for transparency and ethics in the EdTech sector. Here is what it teaches-the need for sustainable growth, regulatory oversight, and a customer-centric approach to gain back that lost trust and credibility for education technology.