The video game Mafia: The Old Country, which was just recently published, is receiving a lot of negative feedback from gamers and enthusiasts alike. There were a lot of people who anticipated that the game would provide new and interesting elements, but instead, it let them down with graphics that were out of date, a story that was lacking, and a lack of meaningful changes. Those who have been following the Mafia series for a very long time are dissatisfied with the game, claiming that it appears and feels like a step backward. As a result of the proliferation of bad reviews and conversations on social media, developers are currently going through a period of intense pressure to resolve the issues or risk losing the support of their devoted community. In this research, the reasons for the backlash are investigated, as well as the potential implications that this backlash may have for the franchise’s future.