Once considered as a promising electric vehicle, the Mahindra XEV 9e is currently having major battery performance problems. Consumers are claiming early battery failures, lower driving range, and lengthy servicing delays. Many want free replacements and improved Mahindra support. Particularly in the cutthroat electric vehicle sector, the scenario is compromising Mahindra’s brand image. Mahindra has admitted the grievances, but consumers believe the reply has been delayed. Now, Mahindra depends on quick response, honest communication, and better service to rebuild confidence and keep its place in the expanding EV market.