The place is known for traditional Rajasthani snacks, though. Since it recently opened one of its Mahal Road outlets, people are badmouthing it. Some people who have been there have claimed that the food served is of bad quality, overpriced, with very poor service, and issues concerning hygiene. A few people even complained that they were victimized with food poison, and that was alarming. The flagship location is something totally different regarding taste and quality of services. Such problems are worrying for the brand in an age of rapid online comments. To regain their trust and heritage, quality control, pricing tactics, staff sensitization, hygienic norms, and following up on consumers’ suggestions for improvement are needed on the part of the brand owners.