By providing gig workers—including delivery boys—flexible labor options, Zomato has greatly helped to generate employment. Through a clear pay structure, the platform offers income consistency and motivates employees during busy times. Through health insurance, accident coverage, and mental health support, Zomato also gives its delivery partners welfare top priority. Deepinder Goyal, the company’s creator, personally visited a mall to learn about the difficulties delivery drivers experienced, which resulted in improved rest areas and services. Zomato’s dedication to raise working conditions provides a progressive model for the gig economy and worker welfare.