It has been brought to light by a prominent digital media house, the Philox, how telecom giants Jio and Airtel are continuously harassing their consumers, forcing the Telecom Regulatory Authority of India to take strict action against them. This was done by the media house through its investigation into the issues of relentless recharge reminder calls, harassment during the porting process, unauthorized access to user data, and coercive tactics. TRAI responded with warnings about customer privacy, ethical marketing, and penalties for violating these. It is a giant leap towards consumer rights, precedent for stricter oversight in the telecom sector, and better experience for users all over India.